Refund & Cancellation Policy

Last Updated: February 2026

Refund and Cancellation Policy

At Monty Cyber Cafe (accessible via www.montycybercafe.in), we value your trust and strive to provide the best digital learning experience.

1. Digital Products No-Refund Policy

Kyunki hum digital products (Paid Courses aur PDF Charts) provide karte hain jo purchase ke turant baad download ya access ho jate hain, isliye hum samanya taur par Refund provide nahi karte hain. Hum aapse guzarish karte hain ki kharidne se pehle course ki details dhyan se padh lein.

2. Payment Issues & Razorpay

Agar aapne Razorpay ke zariye payment ki hai aur paise kat gaye hain lekin course access nahi mila, toh ghabrayein nahi. Hum aisi sthitiyon mein 100% support dete hain. Aap humein payment screenshot ke saath email karein, hum 24-48 ghanton mein aapka access manually shuru kar denge.

3. Duplicate Payments

Agar technical error ki wajah se ek hi course ke liye do baar payment ho gayi hai, toh extra amount aapke original payment method (Bank/UPI) mein 5-7 working days mein refund kar diya jayega. Iske liye aapko humein transaction ID ke saath inform karna hoga.