Refund & Cancellation Policy

Last Updated: February 2026

Refund and Cancellation Policy

At Monty Cyber Cafe (accessible via www.montycybercafe.in), we value your trust and strive to provide the best digital learning experience.

1. Digital Products No-Refund Policy

Because we offer digital products (such as online courses and PDF charts) that are accessible or downloadable immediately after purchase, we generally do not offer refunds or cancellations once a transaction is completed. We kindly request users to carefully review all course details before making a payment.

2. Payment Issues & Razorpay Support

If you have made a payment through Razorpay and the amount was deducted from your account, but you did not receive immediate access to the course or material, please do not worry. We provide complete support for such technical issues. Kindly email us with your payment receipt or screenshot, and we will manually activate your access within 24 to 48 business hours.

3. Duplicate Payments

In the event of a technical glitch where you are charged twice for the same course or product, the excess amount will be refunded back to your original payment method (Bank Account/UPI) within 5 to 7 working days. To initiate this, please inform us along with the relevant transaction IDs.